Squeaker Nation

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

I have bought two vehicles over the last couple years and I believe Star has the best customer service, service departments ,and sales staff In greensburg! They are always willing to go above and beyond my expectations every time. I highly recommend them for service and sales. Best in the area!!

Taylor S

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

I recently listed Star Auto Mall after having multiple issues with my car. I drive a Mazda CX-5 Touring and I take very good care of my car. All of the sudden my car was showing 5 malfunctions. Engine System Malfunction DSC Malfunction TPMS System Malfunction Brake Override Sys. Malfunction Parking Brake System Malfunction Now I was honestly terrified that my entire car was basically malfunctioning. On the screen it said "Take me to a Mazda dealer". I called Mazda and told them my issues 5 different times and they just kept saying on the phone that basically my car was fine. They went away... Days later I went to meet some friends for dinner and the malfunctions all popped up as soon as I parked. After checking my tire pressure and everything I go to start my car and it won't. It took 6 tries to start up. WEIRD. Whatever I go to shift it in to drive and it won't. I try again and it works. Keep in mind I've never had an issue with my car. EVER. I drive down to my friends cars and I just wanted to see what was going on so I turned it off and went to turn it on and It wouldn't. It took over an hour to turn my car on and get it shifted in to drive. One of my friends said take your car tomorrow to Star Auto Mall they will take care of you. The next morning he texts me that they know that I'm coming and what the issue is. After getting my car jumped I finally get there. I pulled in and they immediately ran over to assist me. They were beyond busy and I told them I was afraid to shut my car off. They helped me right away and said not to worry.I told them that I see they are busy an to take as long as they need with my car. Let me tell you I was out pretty quick. Everyone there was amazing from the moment I arrived until I pulled out of the parking lot. There was a break switch or something like that broken in my car. Basically my car wasn't picking up when the break was being pushed in. It would work once in awhile which is why my car would randomly start and then not shift. Jimmy found the issue, fixed it, and my car is driving like a brand new car again. Jimmy pretty much investigated my car after I blurted out the 10 things that seemed to be going wrong out of nowhere and solved my issue. they even went to Mazda to get the part I needed. People that I want to thank for their outstanding work: Mandy, Jimmy, and Ahrian. Everyone there was amazing but these three people worked with me and made sure that my car was 100% again. If you are having issues, need an oil change, or anything I highly recommend them. I mean 10/10 not a single complaint or concern. I will go back to them no matter what from now on. THIS TEAM IS INCREDIBLE.

David W

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

A very productive weekend. Took my oldest son to the Star Auto Mall to look at a vehicle for him. I did not intend on making a purchase. I only wanted to look at a particular car. Upon entry into the dealership, we were promptly and warmly welcomed. The dealership was clean and orderly. We were offered beverages which we graciously accepted and started shopping after we met our salesman Jason. Jason had the car that we wanted to research clean and ready to drive. He was friendly, professional and easy going. He was knowledgeable about the car we were researching. We liked the car and wanted to purchase it. Now to the hard part....the price. We were astounded how easily we came to a fair price. Thank you Jason, Patsy and Dick for all that you have done for my family.

Stacy M

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Mandy and John in Service are both very helpful, pleasant and always have my best interest at heart.

John P

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Leased a new 2020 Rogue and I received the kind of deal I was looking for. I got the model and color I requested.

Charles M

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Basic oil change and tire rotation. Also, the radio screen was blanking out. they reprogrammed the radio with a patch for the problem seems to be working fine now.

Randie B

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

my salesman Mike Hileman listen to what my wife and I needed he worked with the managers Patrick and Patsy sorry can't remember their names. They got the deal done in a short amount of time. My wife is having some health issues they all did what they could to make the deal easy and painless. Super nice car great deal!! Thank you everybody at STAR NISSAN! Bought a 2020 Altima SV all wheel drive. Car rides nice looks sharp great gas mileage again thankyou.

Daniele S

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Jeff was extreme helpful and friendly. He helped get me and my daughter the car we really wanted for the best price possible! We will recommend in the future!

Chip S

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Everyone was very friendly, honest, and knowledgeable.

Nicholas K

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Loved our salesman, love our Ford Fusion.

MIke B

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Everyone I dealt with was great!!

Kathleen H

Reason for visit: Sercive

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Inspection and low tire pressure.

William T

Reason for visit: Sercive

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Excellent Services.

Diane M

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

I have been dealing with Star Nissan for leases for over 15 years. The sales personnel are very cordial.

Kent R

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Another great purchase from Star. Jason is so helpful and kind. Not only did we get a great car, my wife won an Apple Watch. Thanks again for everything.

Shiloh S

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

No one was sure why my engine light kept coming on, my car is barely a yr old. The service dept was great at trying to figure it out. I've had it back for a week and so far so good.

Tony B

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Trust. That is what I would like to extend to this survey. Star Nissan is more than a place to get me car serviced. I trust them in every aspect of car maintenance. Tony Butowicz

Betty Lou S

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Service with a smile. Quality workmanship , as always.

James R

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Sharon P

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

I bought a used 2015 Nissan Sentra my salesman Brett Bell was amazing as was Jody & the sales manager. After having the car for a few days had a problem with one of my Keys (car is keyless start) they got me into service department right away and service department was awesome. I would recommend this dealership to everyone Thank you for the great service

Jeff T

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

James C

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

I have never been disappointed at Star Nissan, they have always exceeded my expectations!

Dale D

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Quick service.

Bill W

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Well satisfied with service and interaction with the people of Star Nissan. Everyone was friendly and knowledgeable.

Consuelo V

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

i was in and out within 1 hr everyone was very courteous and pleasant!!

Michael B

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Everything was fine with me

Matthew L

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

I found a truck at Star online that was exactly what I had been looking for. I reached out and was told the truck would be washed and pulled around front by the time I arrived. I was greeted by Chris Farkas, who answered all of my questions and didn't pressure me into anything. We ended up making a great deal and I couldn't be happier with the experience. Thanks!

Ronald G

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Service person was very polite and quick to take care of my car maintenance. Could not have ask for better experience.

James J

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Love this place but I need a slightly bigger car like a 2009 or 2010 Malibu but my 2012 Chevy Volt is alright for now.

Martin F

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

My Auto Dealer by choice

Jim G

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Unparalleled service

Donna L

Reason for visit: Service

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Always friendly , helpful, staff is so very nice

Eric V

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

So far so good. Several visits here while looking at a few models and they were not too pushy with us. Offered drinks, snacks for our kids and were always polite. Purchased a Nissan Armada and the process went well. Both Donnie and Steve were sales reps who helped us through process. Patsy was the sales manager who helped close the deal. So far so good. Hopefully the service department meets these same standards throughout the life of our new car

Jerica G

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Ed and Brett, best saleman's ever!!

Cindy

Reason for visit: Collision repair

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Seamless repair, worked well with my insurance company, kept me informed of the status of my car, kept my rental agency current so that I was not without transportation and returned the car detailed and in excellent condition after the accident.

Yvonne

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Great service with great people. I came in for a recall notice they are very helpful and the repair is completed in less than an hour .

Jill

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Very pleased, very friendly and helpful people throughout the building. Felt like salesman listened to my needs and concerns. Explained all aspects of leasing thoroughly.

Nicole

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Great friendly staff and quick service. Gina Beatrice was wonderful as always! I continue to come to star because of Gina and the wonderful service I recieve from her and the rest of the staff.

Zackary

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

The great costumer service. They are so willing to help you! It's hard to find that anymore. But not at star chevy in greensburg pa!!! You just can't go wrong choosing them for anything.

Bryan

Reason for visit: Sales

Recommend this dealership?: YES

Customer Service: 5.0

Buying Process: 5.0

Quality of Repair: 5.0

Overall Facilities: 5.0

Overall Score: 5.0

Did a great job thank you will continue to return to this dealership everyone is a pleasure to work with highly recommended.